Privacy Policy
Last updated: July 21, 2026
L & B Travel Trailer Rentals respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how it may be used and shared, and how you can contact us about your information.
Information We Collect
We may collect information that you voluntarily provide when you contact us, request trailer availability or proceed with a rental, including:
- Your name
- Email address
- Telephone number
- Requested rental dates
- Preferred trailer
- Camping destination or campground
- Preferred rental or delivery method
- Questions or other information included with your request
If you proceed with a rental, we may also request information reasonably required to complete the booking, confirm towing eligibility, prepare a rental agreement, arrange delivery or comply with insurance requirements.
Our website and service providers may automatically collect limited technical information, such as your IP address, browser type, device type and pages visited, for website operation, security and performance.
How We Use Your Information
We may use your information to:
- Respond to questions and availability requests
- Communicate about trailers, delivery and rental arrangements
- Prepare and administer bookings and rental agreements
- Confirm towing or insurance requirements where applicable
- Provide customer service
- Operate, secure and improve our website
- Meet legal, insurance, accounting or regulatory obligations
We will not sell or rent your personal information.
Consent
By submitting information through our website, email, telephone or another direct communication method, you consent to its collection and use for the purposes described at the time of collection or in this Privacy Policy.
You may withdraw your consent, subject to legal or contractual restrictions. Withdrawing consent may prevent us from completing a booking or providing certain services.
Sharing of Information
We may share limited personal information with trusted service providers that help us operate our website, email, forms, hosting, security or business systems. These providers are permitted to use the information only as needed to provide their services.
Information may also be disclosed when required by law, to protect our legal rights, to address fraud or security concerns, or with your consent.
Some service providers may process or store information outside Canada. In those circumstances, the information may be subject to the laws of the jurisdiction where it is processed or stored.
Cookies and Website Technologies
Our website may use cookies or similar technologies required for site functionality, security, performance and form operation. You can adjust your browser settings to block or delete cookies, although parts of the website may not function properly afterward.
Retention and Safeguards
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy legal, insurance, accounting or business requirements.
We use reasonable administrative, technical and physical safeguards intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Accessing or Correcting Your Information
You may ask to access or correct personal information that we hold about you. We may need to verify your identity before responding.
You may also ask questions or raise concerns about how your information is handled.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Review their privacy policies before providing personal information.
Children’s Privacy
Our rental services are intended for adults. We do not knowingly collect personal information directly from children through the website.
Changes to This Policy
We may update this Privacy Policy when our services, website practices or legal obligations change. The latest version will be posted on this page with its updated date.
Contact Us
For questions, access requests or privacy concerns, contact:
L & B Travel Trailer Rentals
Collingwood, Ontario
Email: lee@lbtraveltrailers.ca
Phone: 705-606-2964